Thursday 18th August We couldn’t stay away from you for too long, so we’re organising our SECOND Business workshop focused on Social Media Marketing for your business. What is this Workshop about? Social Media marketing and how each social platform works – Instagram, Snapchat, Facebook and Youtube. Customers are predictably irrational and working that to […]
I came across this article on customer experience the other day so I pulled out my favourites, which just happened to 14 in total. Love this stuff cause its so True. Research shows that 55% of consumers are willing to pay more for a guaranteed good experience. The word ‘guaranteed’, noting customers are no […]
Innovation is at the heart of the delivery industry. Every day it seems like we hear about a new form of technology designed to remove the current constraints under which the delivery industry operates. The industry naturally reacts to these constraints by coming up with innovative solutions to solve the challenges it faces, to name […]
The Sherpa Driver app was developed in-house by our own little tech wizards. Check out our video to see how to best optimise your experience with Sherpa.
If you are a business and you employ a fleet of drivers, you will know how complicated it can be to manage it properly. Do you wish you could keep them busy and reduce your costs? Sherpa can help. Enter: SherpaFleet, Sherpa’s new fleet management system designed to help you manage your fleet. keep your […]
Tell us about your business Pamper Hamper Gifts is an Online Luxury Gift Hamper Company delivering Australia wide. Our e-commerce site enables consumers to purchase gift hampers for any occasion such as birthdays, thank you’s, weddings, Mothers’ Day, Fathers’ Day, Valentine’s Day, Christmas and many more. The company began in 2004 and has taken the gift […]
Thanks to a new tech update, you now have the possibility of choosing what notifications you wish to receive to keep you up-to-date on the status of your delivery. You can access the Notification Centre by logging onto your account, then click on ‘My account’ on the top right-hand side and “Notifications”.
We want you to share your Sherpa experience with us! All you have to do to enter the comp is to snap a pic of your Sherpa experience, share it on Instagram and use the hashtag #getasherpa. It could be anything: a selfie while doing a job a picture of a happy recipient (ask for […]
It’s very common for the recipient to be absent when you are doing a delivery, when that happens there is a strict process you should always follow to ensure the item eventually makes it safely to the recipient. Scenario A No one is home and the delivery instructions mention you can leave the item unattended. […]
We’ve compiled a list of our top pickup suburbs and the busiest times so you can organise your day accordingly. These are the busiest pickup times for each suburb organised in time brackets (6AM to 9AM, 9AM to 12PM, 12PM to 3PM, 3PM to 6PM, 6PM to 9PM)
Communication has never been so prevalent, over the past decades, humans have invented more and more advanced ways for people to exchange and communicate with each other all around the world. From telephones, to email, text messaging, video conferencing, social media, FaceTime, ChatRoulette… Who knows what will come next? Holograms? Maybe we’re just a couple […]