‘Denying change is denying reality. Fearing change is fearing reality and the inevitable impact it will have on a company or an individual’. Famous words said in November 2019 by the Ex-Australian Prime Minister Malcolm Turnbull at a technology innovations and investment seminar. Was it prophetic? Or is the appetite for change already genetically encoded […]
So why, even amidst a global pandemic wreaking havoc on well-established retail businesses, haven’t retailers pulled out all stops to revisit the questions ‘What business are we really in?’, and ‘How can we adapt to the new paradigm of empty malls, closed stores and very vacant sidewalks?’.
Responding to the new retail customer expectations on fulfilment. 10 years ago ordering a book online and receiving it in the mail a week later was revolutionary. At the time, this state of the art retail experience was seen as way ahead of the curve. Yet for traditional bookstores, no warning bells were sounded and […]
We’ve been busy. With Covid-19 turning Australian retail on its head, we’ve had to learn, grow and adapt just like any other business. A large part of that has been the introduction of new team members. Today, we catch up with our new Technical Team Leader, Daniel Yazbek. Dan joined us at the start of […]
Though mums will have to sit tight for another year before getting the recognition they truly deserve, we’re still hanging on just a little bit in their honour. Some will say we’re living in the past. To them we say this; it was 5 days ago. Besides, Sunday was a special day. We saw a […]
Having recently returned from Inside Retail Live 2020, we’ve been reflecting on what we learned, the people we met and the things we saw. As a service provider to retailers, we thought we would do what we do best and provide more service, specifically to all those of you who weren’t at the expo. So […]
As tempting as it was to start our first blog post of the year with a 2020 vision gag, we thought in hindsight it might have been a mistake. So we’re ditching the sayings and moving forward, starting with an in-depth catch up with our new Head of Operations, Matthew Musumeci.Matthew joined the team in […]