Category: Innovation

Driver App Feature Release: New and improved POD UX

Authority to love: Sherpa’s fresh new driver app interface streamlining your Proof of Delivery workflow for maximised efficiency Proof of delivery lies at the heart of every successful (and unsuccessful) delivery. We understand the importance of efficiency, reliability, and clarity for this crucial step. That’s why we’ve poured countless hours into refining this process for […]

Looking back and moving forward. The effects of the Coronavirus on online retail.

It’s all good, until it’s not. Foot to the floor. Like many businesses, that’s how we hit 2020 at Sherpa. Steaming through our sixth year in business with a full tank of petrol and the windows down. But just a little further down the road, we’d take a detour that would make history.  COVID-19. It […]

The future is here, and it’s in your hands

Driver App Feature Release: Future Jobs We know that one of the best things about working for yourself as a Sherpa driver is the autonomy of delivering when, and how you want. But wouldn’t it be even better if you could plan your day ahead? Knowing that when you’re ready to get started there’ll be […]

Change: An obstacle, or an opportunity?

‘Denying change is denying reality. Fearing change is fearing reality and the inevitable impact it will have on a company or an individual’. Famous words said in November 2019 by the Ex-Australian Prime Minister Malcolm Turnbull at a technology innovations and investment seminar. Was it prophetic? Or is the appetite for change already genetically encoded […]

The convergence of Bricks and Mortar, e-comm & the 2-Hour home delivery was Blue Sky retail – it just happened!

So why, even amidst a global pandemic wreaking havoc on well-established retail businesses, haven’t retailers pulled out all stops to revisit the questions ‘What business are we really in?’, and ‘How can we adapt to the new paradigm of empty malls, closed stores and very vacant sidewalks?’.

Staff Spotlight ft. Tech Team Lead, Daniel

We’ve been busy. With Covid-19 turning Australian retail on its head, we’ve had to learn, grow and adapt just like any other business. A large part of that has been the introduction of new team members. Today, we catch up with our new Technical Team Leader, Daniel Yazbek. Dan joined us at the start of […]

Inside Inside Retail Live! A Behind-the-Scenes Look at the Future of Retail.

Having recently returned from Inside Retail Live 2020, we’ve been reflecting on what we learned, the people we met and the things we saw.  As a service provider to retailers, we thought we would do what we do best and provide more service, specifically to all those of you who weren’t at the expo.  So […]

Merchant Independence – What retailers need to do to be competitive

Many of you may have seen the reports of late announcing that Amazon finally plans to launch in Australia by September 2017 (1). Since Australians already spend over $500M through Amazon I’m sure this is a welcome announcement for online buyers. However, retailers might not be quite as excited, especially those that are vulnerable through […]

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