Authority to love: Sherpa’s fresh new driver app interface streamlining your Proof of Delivery workflow for maximised efficiency Proof of delivery lies at the heart of every successful (and unsuccessful) delivery. We understand the importance of efficiency, reliability, and clarity for this crucial step. That’s why we’ve poured countless hours into refining this process for […]
Sherpa Scan & Sort, it’s that easy!
Designed for increased efficiency at your warehouse and DCs, Sherpa Scan & Sort enables you to quickly sort your packages into Sherpa runs for driver pickup.
Love Comes in Many Shapes & Sizes – Check Out the Most-Delivered Items on Valentine’s Day 2020
It’s no secret that love comes in many shapes and sizes. Here at Sherpa, we are reminded of this every Valentine’s Day. We’re no strangers to delivering special items to loved ones, but on the 14th of February every year we see all the different ways to say those three special words. Or more specifically, […]
Sherpa CEO participates in CEO Cookoff event
The CEO CookOff by the team at OzHarvest is an annual event where celebrity chefs and company CEOs come together to test their culinary skills and cook food for thousands of underprivileged people under one roof. This year I teamed up with Luke Powell from LP’s Quality Meats of Chippendale to cook some delicious Vege […]
Merchant Independence – What retailers need to do to be competitive
Many of you may have seen the reports of late announcing that Amazon finally plans to launch in Australia by September 2017 (1). Since Australians already spend over $500M through Amazon I’m sure this is a welcome announcement for online buyers. However, retailers might not be quite as excited, especially those that are vulnerable through […]
14 Awesome Facts You Need To Know About Customer Experience
I came across this article on customer experience the other day so I pulled out my favourites, which just happened to 14 in total. Love this stuff cause its so True. Research shows that 55% of consumers are willing to pay more for a guaranteed good experience. The word ‘guaranteed’, noting customers are no […]
Sherpa Driver App Tutorial – VIDEO
The Sherpa Driver app was developed in-house by our own little tech wizards. Check out our video to see how to best optimise your experience with Sherpa.
Got a fleet? Sherpa’s new Fleet management system is in Beta Testing
If you are a business and you employ a fleet of drivers, you will know how complicated it can be to manage it properly. Do you wish you could keep them busy and reduce your costs? Sherpa can help. Enter: SherpaFleet, Sherpa’s new fleet management system designed to help you manage your fleet. keep your […]
Tech update: Change your notification settings
Thanks to a new tech update, you now have the possibility of choosing what notifications you wish to receive to keep you up-to-date on the status of your delivery. You can access the Notification Centre by logging onto your account, then click on ‘My account’ on the top right-hand side and “Notifications”.
Instagram Comp: Snap a pic and win $100
We want you to share your Sherpa experience with us! All you have to do to enter the comp is to snap a pic of your Sherpa experience, share it on Instagram and use the hashtag #getasherpa. It could be anything: a selfie while doing a job a picture of a happy recipient (ask for […]
Refresher: What to do when the recipient is absent
It’s very common for the recipient to be absent when you are doing a delivery, when that happens there is a strict process you should always follow to ensure the item eventually makes it safely to the recipient. Scenario A No one is home and the delivery instructions mention you can leave the item unattended. […]
Bindle, a great eco-friendly gift to spoil your loved ones
Tell us about your business: Bindle is a boutique gift business that blends sustainability with style. Bindle engages local artisans to produce Australian, hand-made, tailored gift packages that incorporate food, wine and design. There are Bindles for every occasion and every part of the creation is Australian – the products within the Bindles; the boxes […]
Staff Picks: Top Driving Tunes
Solenne’s Pick Happiest Man on Earth – Broken Back “I have just discovered them while being in Australia and it gives you full energy and makes you SMILE too!” Ben’s Pick Holiday Road – Lyndsay Buckingham “A classic. Just enjoy the trailer.” Kate’s Pick Naive – The Kooks “I heard it for the first time […]
What you need to be a Sherpa – VIDEO
A quick video outlining the few things you need to be a Sherpa driver – Check it out!
A day in the life of a Sherpa Courier – by Solenne Colcombet
On a Delivery Tour with a Sherpa Driver! Friday morning, a rainy day and already hundreds of deliveries logged in the system – it is time to go on a Tour with a Sherpa driver and get a feeling of what it is like to be on the road! I wanted to know who our […]
Breaking: Important Updates to the Sherpa Driver App
You complained, we listened! Check out the new updates we’ve made to the Sherpa Driver app to make your delivery experience easier: NEW NOTIFICATION SYSTEM We have now increased the number of radiuses the delivery notifications get sent to in order to favour Sherpas who are in closest proximity to the delivery. The notifications […]
Sherpa releases new Same Day & 4 hour delivery services
Sherpa launched in 2015 with a disruptive 2 hour guaranteed service. Since then we have grown to service 6 cities and thousands of customers all the while completing over 40 thousand deliveries. Today we released the first of a series of additional services and products that Sherpa has planned over 2016. Same day delivery – […]
Our Silver Sherpa
Who said retirees could not work anymore? ….Meet Noel, not just a courier! As people are staying healthier and living longer, how do you help retirees to continue to work and keep an active without having to become a volunteer or become a babysitter for his/her grandchildren? @Sherpa, we interviewed our “Silver SHERPA”, Noel Reynolds, […]