So why, even amidst a global pandemic wreaking havoc on well-established retail businesses, haven’t retailers pulled out all stops to revisit the questions ‘What business are we really in?’, and ‘How can we adapt to the new paradigm of empty malls, closed stores and very vacant sidewalks?’.
For Convenience, it’s Evolution, not Revolution!
Responding to the new retail customer expectations on fulfilment. 10 years ago ordering a book online and receiving it in the mail a week later was revolutionary. At the time, this state of the art retail experience was seen as way ahead of the curve. Yet for traditional bookstores, no warning bells were sounded and […]
Last Mile, First Responder. The Role of the Gig Economy in the COVID-19 Pandemic.
Foot to the floor. That’s how we hit 2020 here at Sherpa. Steaming through our sixth year in business with a full tank of petrol and the windows down. But just a little further down the road, we’d take a detour that would make history. COVID-19. It even sounds like an exit you’d take somewhere […]
Inside Inside Retail Live! A Behind-the-Scenes Look at the Future of Retail.
Having recently returned from Inside Retail Live 2020, we’ve been reflecting on what we learned, the people we met and the things we saw. As a service provider to retailers, we thought we would do what we do best and provide more service, specifically to all those of you who weren’t at the expo. So […]
Love Comes in Many Shapes & Sizes – Check Out the Most-Delivered Items on Valentine’s Day 2020
It’s no secret that love comes in many shapes and sizes. Here at Sherpa, we are reminded of this every Valentine’s Day. We’re no strangers to delivering special items to loved ones, but on the 14th of February every year we see all the different ways to say those three special words. Or more specifically, […]
Staff Spotlight ft. Head of Operations, Matthew
As tempting as it was to start our first blog post of the year with a 2020 vision gag, we thought in hindsight it might have been a mistake. So we’re ditching the sayings and moving forward, starting with an in-depth catch up with our new Head of Operations, Matthew Musumeci.Matthew joined the team in […]
Zip Zap! Introducing our New Plug-&-Play Shopify Integration
Sparks are well and truly flying here at Sherpa. We’re doubling down on the flexibility we offer to Australian merchants with the launch of our latest product integration, powered by Zapiet. With consumer demand leading to huge growth in the last-mile delivery market, the accessibility current is running strong, with MarketWatch projecting that globally the […]
Merchant Independence – What retailers need to do to be competitive
Many of you may have seen the reports of late announcing that Amazon finally plans to launch in Australia by September 2017 (1). Since Australians already spend over $500M through Amazon I’m sure this is a welcome announcement for online buyers. However, retailers might not be quite as excited, especially those that are vulnerable through […]
Delivery drones: are they for real?
Innovation is at the heart of the delivery industry. Every day it seems like we hear about a new form of technology designed to remove the current constraints under which the delivery industry operates. The industry naturally reacts to these constraints by coming up with innovative solutions to solve the challenges it faces, to name […]
Sherpa – Who are we and what do we do?
Sherpa has finally released our first instalment for Sherpa TV. Take a view into Sherpa world in this short Video.
Sherpa’s first workshop: How to grow your business
By Solenne Colcombet Excitement was taking over the team on Wednesday late afternoon as we were all cleaning up, packing gifts bags and displaying drinks & nibbles! What was happening @Sherpa’s office? A visit from llamas from Nepal? New candidates to join our team? Even better! We were hosting our 1st workshop in our […]
The future of on-demand: Where are we going, and are we getting a Lyft?
Re-post from Techcrunch. Posted the 2nd of March of 2016 by Ash Rust: http://techcrunch.com/2016/03/01/the-future-of-on-demand-where-are-we-going-and-are-we-getting-a-lyft/ If the on-demand economy was a young pup in the late 2000s, then it has since evolved into a much more sophisticated animal: strong, resilient and capable of adapting to its environment. This movement was bred from the human desire for immediacy. Agile startups evolved […]
Our Silver Sherpa
Who said retirees could not work anymore? ….Meet Noel, not just a courier! As people are staying healthier and living longer, how do you help retirees to continue to work and keep an active without having to become a volunteer or become a babysitter for his/her grandchildren? @Sherpa, we interviewed our “Silver SHERPA”, Noel Reynolds, […]
On-demand economy: Power to the workers?
Uber opened the way to the on-demand habits: ‘You wanted to get somewhere quickly, but had not planned it ahead nor have cash in the pocket? »No worries » (Aussie habit since I am in Sydney now!) Uber is here to fix it and even better, will provide great service thanks to its drivers! Now, in Australia, […]
The On-Demand economy in Australia – Infographic
In the last 12 months, Australia has developed its own noteworthy on-demand industry. When we kicked off earlier this year, we honestly had no idea how much the on-demand space would explode overnight. We were aware of comparable businesses in the US but it seemed as though everyone woke up one morning and decided […]