Tag: customer experience

Looking back and moving forward. The effects of the Coronavirus on online retail.

It’s all good, until it’s not. Foot to the floor. Like many businesses, that’s how we hit 2020 at Sherpa. Steaming through our sixth year in business with a full tank of petrol and the windows down. But just a little further down the road, we’d take a detour that would make history.  COVID-19. It […]

Change: An obstacle, or an opportunity?

‘Denying change is denying reality. Fearing change is fearing reality and the inevitable impact it will have on a company or an individual’. Famous words said in November 2019 by the Ex-Australian Prime Minister Malcolm Turnbull at a technology innovations and investment seminar. Was it prophetic? Or is the appetite for change already genetically encoded […]

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