Here at Sherpa, our primary mission is to deliver almost any item under 2 hours (45 min for food...
We’re celebrating our 5 millionth delivery! In light of this huge milestone, we’re taking a look at our key achievements to date, and reflecting on the continual hard work that keeps the Sherpa wheels in motion.
5,000,000 deliveries. 70,000 customers. 10,000 drivers. 19 cities – those are some exciting numbers. Adding to this our recent expansion into New Zealand, it’s fair to say it’s been a BIG year for Sherpa.
5 million what, exactly?
Sherpa has long excelled in fulfilling Same Day delivery of traditional store-to-door products such as flowers, gifts, hampers, clothing and cakes. But like it did for most, the pandemic demanded we evolve to not only survive, but thrive. We embraced the opportunity to become a specialist in last-mile fulfilment of sensitive and high-risk categories including groceries, alcohol, medication, high-value electronics, and other goods that require particular care, timeliness and compliance.
Our trusted brand partners
We’re extremely fortunate to work with some of Australia and New Zealand’s leading brands, products and services. We’re driven to always deliver an exceptional experience, and inspired to solve any challenges they’re up against.
” Sherpa’s business doubled in size during the 2021 financial year and since June 2021, we’ve doubled again as more and more retailers turn to Sherpa to facilitate Same Day delivery to their customers.
There’s no disputing that we’re in the midst of a retail revolution. Partly spurred by the Covid-19 pandemic, more Australians are shopping online than ever before and we know for a fact that consumers today want their purchases delivered faster than they’ve ever wanted before.“
Duncan Brett, CEO
Sherpas, our everyday heroes
Without our 10,000+ active drivers across Australia and New Zealand, none of this is possible. They are the true face and personality of the Sherpa brand, and are integral to our success. We’re so grateful for the hard work they put in, and the professional service they provide. We had a great time hosting some of our sherpas here at Sherpa HQ, getting to know them off the road, and sharing in this big 5 Million milestone!
A quick look under the hood
We’re proud to have a widely diverse and specialised team executing innovative change – driving us forward better, faster, smarter. In the last 12 months alone, we’ve grown our internal Sherpa team from 15 to 40+, spanning multiple cities within Australia, and more recently New Zealand too, with more roles to be filled on the horizon.
In line with our core business proposition, product and technology make up 40% of the overall Sherpa team. This allows us to grow our tech quickly, and imminently respond to customer needs and feedback. Our ecommerce plugins and apps have seen some immense enhancements, and we’ve partnered with Starshipit to enable business customers to (even more) easily integrate with us.
Looking forward
As we move into what is traditionally the busiest season for delivery services, we’d like to take this opportunity to thank our drivers, our customers and the whole Sherpa family for the incredible effort and dedication extended during what has arguably been one of the most challenging years for our economy and us personally.
The silly season and 2022 will no doubt reveal new challenges and opportunities. Sherpa will continue to listen, adapt and persistently strive to go above and beyond to meet the needs of our customers, champion our drivers and celebrate those behind the scenes who work tirelessly to make the magic happen.
Sherpa offers competitive pricing for 2 hour, 4 hour and same day delivery guaranteed. If you’d like to learn more about how Sherpa can help with your last-mile fulfillment, please head to the website or get in touch with our sales team. To signup for an account, click here and you could have your deliveries completed in as little as 2hrs.
